KYC (Know Your Customer) verification at 96bd9 is required for two main reasons — large withdrawals (generally ৳20,000 or more) and to ensure the security of your account.
Required documents:
- National ID (NID) — clear photos of both front and back
- Or the photo page of your passport
- Or driving license
- A selfie holding your NID
How to deposit: Log in → Go to Profile → KYC Verification → Upload your photo in the designated field. The image must be clear and fully visible — blurry or cropped photos will not be accepted.
Typically 12 to 48 hours Verification is completed within that time. Results will be sent via email or app notification. If you run into any issues, reach out via live chat support.
On 96bd9, you can view your complete betting history and all financial transaction records — anytime, from any device.
How to view your betting history:
- Log in to your account
- Click the profile icon in the top right corner
- My Bets / Bet History Go to the option
- Filter by date and game type
Financial transaction records: Profile → Transaction History— you can view all deposits, withdrawals, and bonus credits here. Transaction history is available for up to 3 months by date. For older records, contact support and they'll provide them.
You can also view everything in the History section of the 96bd9 app — it works exactly the same way.
Funds sent via bKash, Nagad, or Rocket typically arrive in your 96bd9 wallet 5 to 15 minutes It usually arrives within that time. However, if the bank or MFS network is slow, it may take up to 30 minutes.
If it still hasn't arrived after 30 minutes, here's what to do:
- Get the transaction ID or reference number from your bKash/Nagad app
- Contact 96bd9 via live chat or support with that transaction ID
- Provide the transfer time, amount, and your 96bd9 account number
Common reasons for a failed deposit: Wrong payment number, exceeding the daily limit, or a temporary MFS server issue. In all cases, 96bd9 Support is quick to help — and in most situations, Within 1 hour Gets resolved.
Free spins and the daily sign-in bonus are two separate perks at 96bd9 — both available to regular members.
Daily Sign-In Bonus:
- Simply log in to your account every day and bonus points or cash will be credited automatically
- Log in 7 days in a row to unlock a special weekly bonus
- To view your bonus: Log in → Promotions → Daily Rewards
How to get free spins:
- Place a specified amount in bets on select slots games to unlock free spins
- Bonus spins are awarded for participating in weekly promotions
- Free spins are generally 24 to 48 hours Expires if not used within the time limit
To see all current offers Promotions Page Visit us. Logging in via the app gives you access to more exclusive offers.
The minimum deposit amount on 96bd9 varies slightly depending on your payment method:
That means just Starting from just ৳500 You can start playing on 96bd9 — one of the lowest minimums among betting platforms in Bangladesh. There is no upper limit on deposits.
Please note: a minimum first deposit of ৳500 is required to qualify for the welcome bonus. The more you deposit, the bigger your bonus — up to a maximum of ৳5,000.
Getting the 96bd9 Welcome Bonus is simple — just register and make your first deposit, Automatically The bonus is credited to your account.
Bonus details:
- On your first deposit 100% You will receive a bonus
- Maximum bonus amount: ৳5,000
- Example: Deposit ৳2,000 and get a ৳2,000 bonus — play with a total of ৳4,000
Bonus wagering requirements (rollover):
- Of the bonus amount 8x Must be wagered (withdrawal is available once rollover is complete)
- Rollover deadline: within 30-day Within
- Each bet must have minimum odds of 1.5 or higher
For bonus terms & updates Terms & Conditions View page.
96bd9 gives members full control to temporarily or permanently close their account — as part of its Responsible Gaming policy.
To temporarily suspend your account (cooling-off):
- Log in → go to Settings → Responsible Gaming
- Choose a Cooling-Off Period: 1 day / 7 days / 30 days
- Confirm — takes effect immediately
Long-term self-exclusion (6 months / 1 year): On the same Settings page, go to the Self-Exclusion option and choose your preferred duration.
To permanently delete your account: This cannot be done on your own — contact 96bd9 Support directly and submit an account deletion request. Your account will be deleted after identity verification. If you have a remaining balance, please withdraw it first.
More details: Responsible Gaming View page.